Working from Home Broadband Guide

Remote work needs stable upload speed, low jitter and reliable Wi-Fi.

Test your connection first

For home working, a speed test should look beyond download speed and check upload, ping and jitter.

  • Download speed
  • Upload speed
  • Ping
  • Jitter
Start Speed Test

Choose the guide that matches your problem

Best broadband for working from home

Compare what matters for remote work.

WFH guide

Zoom lagging

Fix Zoom lag, freezing and poor video call quality.

Zoom guide

Teams call lag

Troubleshoot Microsoft Teams call issues.

Teams guide

Slow upload speed

Upload matters for outgoing video and file sharing.

Upload guide

Bufferbloat

Loaded latency can break calls while the line is busy.

Bufferbloat guide

Wi-Fi speed

Improve Wi-Fi in your home office.

Wi-Fi guide

Frequently asked questions

What speed do I need for working from home?

Many home workers are fine with 50 to 100 Mbps download, but upload speed and stability are just as important.

Why do video calls freeze?

Common causes include low upload speed, high jitter, weak Wi-Fi and background uploads.

Is full fibre better for working from home?

Often yes, especially where it improves upload speed and connection stability.

Should I use Ethernet for calls?

Ethernet is best for important calls because it avoids many Wi-Fi stability problems.